Simba Customer Support

Simba, as a service center for SIM-only plans, broadband, and the purchase of golden numbers, offers a comprehensive range of customer support services. Here’s what customers can typically do at Simba service center:

SIM-Only Plans: Customers can inquire about various SIM-only plans available, including pricing, data limits, and contract lengths. They can also get assistance with activating new SIM cards, managing their accounts, and upgrading or downgrading their plans.

Broadband Services: Support for broadband services includes information on different broadband packages, installation assistance, troubleshooting connectivity issues, and managing billing inquiries. Customers can also get help with setting up their home network.

Golden Numbers: A golden number is a premium phone number that is easy to remember. Customers can inquire about the availability of golden numbers, the process for purchasing one, and any associated costs. They can also get assistance with transferring their existing number to a golden number.

Technical Support: Customers can receive technical support for any issues related to their SIM cards, broadband connections, or devices. This may include troubleshooting steps, software updates, and device compatibility checks.

Billing and Account Management: Assistance with billing inquiries, payment methods, and account management is available. Customers can also get help with setting up direct debits or understanding their bills.

Customer Feedback and Complaints: Customers can provide feedback on their experiences or lodge complaints regarding services. The support team can assist in resolving any issues and ensuring customer satisfaction.

Walk-in Services: Simba service centers offer walk-in services where customers can speak directly with support staff for immediate assistance.

Overall, Simba's customer support center aims to provide a one-stop solution for all mobile and broadband needs, ensuring that customers have access to the information and assistance they require.

For more information, please walk in to Simba Pasir Ris Service Centre at the following address:

7 Pasir Ris Central 
#02-K11
Pasir Ris Mall
Singapore 519612